Shipping Policy

At HAVEN CRAFT, we are committed to delivering your orders safely and on time.

Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery time is 5–10 business days after your order has been shipped. Delivery times may vary depending on your location, courier service, weather conditions, or other unexpected delays.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Order Tracking

Once your order is shipped, you will receive a shipping confirmation and tracking details through your registered contact information.

Delivery Delays

While we do our best to deliver orders within the estimated timeframe, HAVEN CRAFT is not responsible for delays caused by courier companies, incorrect address details, weather conditions, holidays, or other circumstances beyond our control.

Incorrect Address

Please make sure that your shipping address and contact details are correct before placing your order. HAVEN CRAFT may not be responsible for orders delivered to an incorrect address provided by the customer.

Contact Us

If you have any questions about your order or shipping, please contact our customer support team through the Contact Us section of our website.